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Topic

Professionalism & Communication

Courses

  1. still frame from Writing a Professional Email 12 min

    Writing a Professional Email

    Guidance on how to write clear, concise, and purpose-driven emails. Covers tone, structure, formatting, subject lines, and best practices for internal and client-facing emails.

  2. still frame from How to Delegate and Give Assignments 7 min

    How to Delegate and Give Assignments

    Teaches associates how to delegate clearly and effectively. Covers how to structure a productive assignment meeting, convey context and expectations, and set up team members for success.

  4. still frame from Managing Up and Down 9 min

    Managing Up and Down

    A guide to working effectively with both supervising lawyers and people you manage. Teaches how to be proactive and build trust with those above you, and provide guidance and support to those below you.

  5. still frame from Managing Time, Deadlines, and Expectations 14 min

    Managing Time, Deadlines, and Expectations

    A discussion of techniques for managing time and workload, including planning your day, working efficiently, and juggling multiple assignments. Covers how to address timeline conflicts, manage expectations, and communicate proactively under pressure.

  6. still frame from Giving Feedback 14 min

    Giving Feedback

    Teaches how to deliver timely, specific, and actionable feedback that helps others improve while also building trust—whether you're a midlevel supervising a junior, a junior delegating to a summer, or a team member working with professional staff.

  7. still frame from Professional Presence: How You Come Across 14 min

    Professional Presence: How You Come Across

    Explains how day-to-day behavior, communication style, and demeanor shapes colleagues’ and clients’ perception of you. Covers practical ways to project professionalism, confidence, and credibility.