GenAI for Client Communications
Using GenAI to draft client communications, including follow-up emails, FAQs, and legislative alerts. Focuses on filtering privileged information, adjusting tone for different audiences, and meeting professional standards.
Background
Your law firm represents Maple Grove Industries, which needs assistance on a recent data breach, and guidance on new legislation.
Overview Video
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Planning Materials
Guides and templates for people planning and facilitating the workshop.
- Facilitator Guide
- Planning Checklist
- Email Template – Participant Materials
- Email Template – Post-Session Follow-Up
Exercise Materials
Materials that participants will use to complete the exercises.
- Participant Guide
- Meeting Notes
- HR Email
- CCPA Amendment
- Exercise Observations
- Prompting Techniques
Review Materials
Documents and videos providing guidance for the exercises.
- Teaching Points
- Walkthrough Video