Collection
Explains how to take feedback in a way that supports growth, builds resilience, and strengthens working relationships. Covers how to listen with an open mind, ask clarifying questions, and identify practical takeaways—even when the feedback is vague, unexpected, or hard to hear.
Explains the difference between associates who simply complete tasks versus those who take full ownership of their work. Covers the ownership mindset and provides practical tips for putting it into practice.
Covers strategies for excellent client service, including how to understand your client's role, structure clear advice, stay responsive, and build trust.
A discussion of techniques for managing time and workload, including planning your day, working efficiently, and juggling multiple assignments. Covers how to address timeline conflicts, manage expectations, and communicate proactively under pressure.
Guidance on how to write clear, concise, and purpose-driven emails. Covers tone, structure, formatting, subject lines, and best practices for internal and client-facing emails.
Explains how day-to-day behavior, communication style, and demeanor shapes colleagues’ and clients’ perception of you. Covers practical ways to project professionalism, confidence, and credibility.
A guide to working effectively with both supervising lawyers and people you manage. Teaches how to be proactive and build trust with those above you, and provide guidance and support to those below you.
Teaches how to deliver timely, specific, and actionable feedback that helps others improve while also building trust—whether you're a midlevel supervising a junior, a junior delegating to a summer, or a team member working with professional staff.
Focuses on how junior associates can confidently and efficiently receive new assignments. Covers how to prepare for assignment meetings, ask clarifying questions, confirm expectations, and follow up.
Teaches associates how to delegate clearly and effectively. Covers how to structure a productive assignment meeting, convey context and expectations, and set up team members for success.